Terms of Service - Diamond BLVD

Introduction

Welcome to Diamond BLVD. By accessing or using our website and services, you agree to comply with and be bound by the following Terms of Service. Please read them carefully.

User Responsibilities and Prohibited Activities

By accessing or using our services, you agree to:

Provide Accurate Information: Ensure that all information you provide is accurate, current, and complete.
Maintain Account Security: Keep your account credentials confidential and notify us immediately of any unauthorized use.
Refrain from Prohibited Activities, including but not limited to:
- Using the services for unlawful purposes.
- Infringing upon our intellectual property rights or those of others.
- Transmitting harmful code or content.
- Attempting unauthorized access to our systems or data.

Violation of these terms may result in suspension or termination of your account.

Payment Terms

We accept credit cards, bank transfers, and PayPal. Advance payments are required for custom or bulk orders. All payments must be made in U.S. dollars.

Shipping and Returns

Shipping

We do not ship to international customers. Customers are responsible for shipping costs and insurance.

Returns

Standard Items: 30-day money-back guarantee.
Custom Orders: Final sale, no returns.
GIA-Certified Natural Diamonds: 7-day return policy.

Compliance with Industry Regulations

Kimberley Process Compliance

Diamond BLVD adheres to the Kimberley Process Certification Scheme (KPCS), an international initiative designed to prevent the trade of conflict diamonds. The Kimberley Process regulates the global trade of rough diamonds and ensures that diamonds entering the market are conflict-free. Our diamonds are sourced from legitimate suppliers who comply with the Kimberley Process, and we do not engage in the trade of conflict diamonds. We require our suppliers to provide Kimberley Process Certificates to verify the ethical origins of our diamonds.

U.S. Anti-Money Laundering (AML) Patriot Act Compliance

We fully comply with the USA PATRIOT Act and all applicable Anti-Money Laundering (AML) regulations. This means:

We conduct due diligence on transactions to prevent money laundering and financing of terrorism.
We verify customer identities and may require additional documentation for high-value transactions.
We report any suspicious activity to the relevant authorities as required by law.

By purchasing from Diamond BLVD, you acknowledge that all transactions are subject to these compliance standards.

Disclosure of Stone Treatments and Origin

Diamond BLVD follows full transparency in gemstone disclosure. We transparently disclose all treatments, enhancements, and the origin of stones, including whether they are synthetic, treated, simulant, or lab-created. Any treatment or enhancement will be indicated on the invoice or product description, ensuring customers receive accurate information about their purchase.

SMS Terms

By providing your mobile number to diamondblvd.com, you agree to receive SMS (text) messages related to your orders, inquiries, appointments, or marketing (if you opt in). These messages may be sent using automated technology and are subject to the following conditions:

Geographic Limitation

SMS communications are only available to users in the United States and Canada.

Delivery Disclaimer

While we use carrier-approved toll-free messaging, delivery may be impacted by carrier or device issues. We are not responsible for delayed or undelivered messages.

Opt-Out

You may opt out at any time by replying "STOP" to any message you receive. Message and data rates may apply. Please allow up to 48 hours for your opt-out request to be processed.

Customer Responsibility

You are responsible for maintaining an accurate and active phone number. Misuse of the SMS system may result in account suspension.

SMS-related Issues

You may contact it@diamondblvd.com or visit our Privacy Policy page. We will respond to all requests, inquiries or concerns within thirty (30) days.

Limitation of Liability

To the fullest extent permitted by law, Diamond BLVD shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:

Your use or inability to use the services.
Any unauthorized access to or use of our servers and/or any personal information stored therein.
Any interruption or cessation of transmission to or from our services.
Any bugs, viruses, trojan horses, or similar harmful elements that may be transmitted to or through our services by any third party.

In no event shall Diamond BLVD's aggregate liability for all claims related to the services exceed the greater of one hundred U.S. dollars (U.S. $100.00) or the amount you paid Diamond BLVD, if any, in the past six months for the services giving rise to the claim.

Intellectual Property Rights

All content on our website, including text, graphics, logos, and images, is the property of Diamond BLVD and is protected by intellectual property laws. Unauthorized use is strictly prohibited.

Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law principles.

Changes to These Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting. Your continued use of the services constitutes acceptance of the revised terms.

Disclaimer of Warranties

Our services are provided "as is" and "as available", without warranties of any kind, either express or implied. We disclaim all warranties, including implied warranties of merchantability and fitness for a particular purpose.

Indemnification

You agree to indemnify and hold harmless Diamond BLVD, its affiliates, and their respective officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses, including reasonable attorney's fees, arising out of or in any way connected with:

Your access to or use of the services.
Your violation of these Terms.
Your infringement of any intellectual property or other rights of any third party.

We reserve the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by you.

Dispute Resolution & Arbitration

Any disputes arising under these Terms will be resolved through binding arbitration in the State of Florida, in accordance with the rules of the American Arbitration Association.