Introduction

Welcome to Diamond BLVD. We are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy outlines how we collect, use, and safeguard your information.

Information We Collect

We may collect the following information:

• Username (user ID)
• Full Name
• Company Name
• Email Address
• Phone Number
• Fax Number
• Landline Number
• Address
• Country
• Salesperson (if applicable)

Use of Collected Information

The information we collect is used for:

• Internal record keeping
• Improving our products and services
• Periodically sending promotional emails about new products, special offers, or other information we think you may find interesting
• Customizing the website according to your interests

Data Security

We are committed to ensuring that your information is secure. To prevent unauthorized access or disclosure, we have implemented suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Account Security

Your password is the key to your account. Use unique numbers, letters, and special characters, and do not share your password with anyone. If you share your password or personal information with others, you are responsible for all actions taken in the name of your account. If your password has been compromised, please notify us immediately and change your password.

Cookies

We use cookies to enhance your experience on our site. A cookie is a small file placed on your device’s hard drive that helps us analyze web traffic and tailor our website to your needs. Cookies allow us to recognize repeat visitors and save time during login. Usage of a cookie is in no way linked to any personally identifiable information on our site.

SMS Communications

We may use your provided phone number to send you SMS (text) messages for the following purposes:

1. Transactional or Informational Messages

   These messages include order confirmations, shipping updates, and responses to product inquiries. By providing your phone number during a transaction or inquiry, you consent to receive such transactional messages.

2. Promotional or Marketing Messages

   With your explicit consent, we may send promotional messages about products you inquired, special offers, or other information we think you may find interesting.

Promotional Communications and Data Sharing

You may opt out of receiving promotional emails from Diamond BLVD by following the unsubscribe instructions provided in those emails or by contacting us at info@diamondblvd.com. Please note that even after opting out of promotional communications, we may still send you transactional or relationship messages related to your purchases or account.

If we collect information from you in connection with a co-branded offer, it will be clear at the point of collection who is collecting the information and whose privacy policy applies. Additionally, we will describe any choices you have regarding the use and/or sharing of your personal information with the co-branded partner, as well as how to exercise those options.

We are not responsible for the privacy practices or the content of third-party sites. We encourage you to read the privacy policy of any website you visit.

If you believe that anyone has provided us with your personal information and you would like to request that it be removed from our database, please contact us at info@diamondblvd.com.

Compliance with Legal, Regulatory, and Law Enforcement Requests

We cooperate with government and law enforcement officials and private parties to enforce and comply with the law. We will disclose any information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal processes (such as subpoena requests), to protect our property and rights or the property and rights of a third party, to protect the safety of the public or any person, or to prevent or stop activity we consider to be illegal or unethical. To the extent we are legally permitted to do so, we will take reasonable steps to notify you in the event that we are required to provide your personal information to third parties as part of legal processes.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected or as required by law. The criteria used to determine our retention periods include the length of our relationship with you, legal requirements, and the necessity to retain records for legitimate business purposes.

Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently received personal information from a user under the age of 13, we will delete such information from our records.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new Privacy Policy on our website and updating the effective date. We encourage you to review this Privacy Policy periodically to stay informed about our practices.